The SUCCESS Interview: Puneet Nanda on Disrupting Industries and Making Wellness Merchandise Accessible for All

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You won’t look forward to finding pulling oil, a product utilized in historical Ayurvedic oral hygiene practices, on the cabinets at your native Walmart. However because of Puneet Nanda, aka GuruNanda, you’ll be able to.

Born in New Delhi, India, Nanda finally moved to the U.S., the place he managed a tiny household toothbrush firm referred to as Dr. Recent Inc. By accurately figuring out hesitancy from large firms akin to Colgate and Procter & Gamble to promote their merchandise in 99-cent shops, he moved into this hole available in the market and constructed Dr. Recent right into a flourishing firm that gives inexpensive merchandise.

“They thought promoting their product to a greenback retailer would type of kill their model,” Nanda says. “So I stated, ‘OK, that leaves me with some alternative right here.’”

Right now, after promoting Dr. Recent, the yogi and professional in Ayurvedic drugs brings the identical egalitarian mindset to important oils. In 2015, he launched GuruNanda, which makes usually expensive pure and pure important oils inexpensive. We sat down with Nanda to learn the way he identifies fields which might be ripe for disruption and continues innovating with empathy.

This dialog has been edited for size and readability.

Are you able to inform me concerning the early days, after you offered the toothbrush firm and had been desirous about what occurs subsequent?

Puneet Nanda: I took a sabbatical after that. I began studying yoga, meditating and type of bettering on my very own private well being and targets. I didn’t know if I needed to be doing enterprise ever once more. However then, there was a chance. In my yoga studio, there have been a variety of younger ladies utilizing important oils. They had been shopping for it from Younger Residing, a multilevel advertising firm. I noticed that there was a spot, the place that they had an incredible product, but it surely was, like, 10 occasions dearer than it ought to have been. And worse, I noticed that a variety of on-line web sites akin to Amazon had been promoting largely pretend important oils. I noticed that there was an enormous demand for actual merchandise. So I made a decision, OK, if I can set up a provide chain that may assist me get a really high-quality product at retail prices which might be 10 occasions decrease than what these guys at Younger Residing are promoting, however nonetheless give the shopper the identical product, I hope that the shopper would acknowledge it and provides me some love.

Simply whenever you assume you’re out, they pull you again in.

PN: Earlier than I knew, it grew so rapidly the place Walmart gave us full, chain-wide distribution, completely. We additionally acquired into Walgreens, and we grew to become the No. 1 aromatherapy model within the U.S. in 2017. … However my coronary heart and soul all the time has been in oral care. For instance, oil pulling is one product I had been fanatic about throughout my yoga days. I nonetheless do it in the present day. So we launched oil pulling in Walmart, which is a really unassuming place to launch oil pulling.

I additionally noticed that many of the mouthwashes within the U.S. are both alcohol-based or cetylpyridinium chloride-based. These mouthwashes declare to kill all of the germs, which implies they’re additionally killing every thing within the mouth that’s good micro organism. As a substitute of placing artificial stuff in there, I made a decision to make a necessary oil-based mouthwash, and I additionally determined to not add any preservatives and hold it with out water. In an everyday mouthwash bottle, 98% of the bottle is water. So we took that focus, and we launched a product referred to as concentrated mouthwash, and we primarily based it on a necessary oil method. That, we additionally launched in Walmart.

And that looks as if a singular product. I’ve by no means seen such a factor anyplace else.

PN: No, no person within the nation has ever carried out that. We’re all about disruption. My purpose is: How do I disrupt the previous, drained methods which were persevering with because the industrial age? Issues have moved on, the science behind every thing, however some issues haven’t modified. There’s an advert that used to run that stated, “No burn? No profit.” Which implies, mainly, in case your mouthwash isn’t burning you, you’re not getting the profit. … Folks, nonetheless, are caught to that, so I need to disrupt. I do know it will be very, very difficult, as a result of individuals are going to sue me and do no matter to cease me, as a result of that’s billions of {dollars} at stake. However I’m going to present it a shot.

How do you go about figuring out among the locations which might be ripe for disruption like that? To take a look at mouthwash, for instance, which has been round for a while, and say, “We are able to do that in another way”?

PN: I might let you know that what has occurred over the previous two, three many years is that, due to consolidations in Wall Road, the larger firms hold gobbling up the smaller firms. They usually change into so large that it is rather onerous for brand new innovation to get absolutely marketed, to get their message throughout. It’s change into a state of affairs the place these large firms, it’s not possible to unseat them. However at these large firms, every thing strikes like a snail. So that they don’t innovate as typically as they need to. There’s an excessive amount of forms, so even when there’s anyone who desires to innovate, they’ll’t. Anyone all the time stops them. I simply really feel that should change. Anyone has to take the lead. So, perhaps me. … Nothing drives them greater than revenue, and that’s not what drives me.

What would you say motivates you probably the most?

PN: I acquired fortunate the primary time. I used to be in a position to promote the corporate and have sufficient assets the place, if I didn’t need to, I didn’t must work in the present day. However what drives me is, No. 1, I really like what I do. I’m very, very passionate. Extraordinarily passionate. No. 2, I need to really bridge the hole between Entire Meals and Walmart and really get a really high-quality product that solely a Entire Meals client is ready to purchase and convey it to a Walmart client. Why? As a result of I really feel, as human beings and as fellow countrymen, all of us deserve equally good merchandise in life.

After I got here from India, I noticed that there was an enormous hole between the very wealthy and the very poor… There’s a variety of good merchandise that, everytime you speak to main firm salespeople, they are saying, “Oh no, that is for Entire Meals. That is for Goal. Oh no, this isn’t for Walmart.” That basically makes me a bit of bit upset. Why do you take into account a man who’s not as lucky, that this isn’t for him? That is one thing that I don’t be ok with. My imaginative and prescient is to carry a Entire Meals- or better-quality product to a Walmart client. I simply need all people to take pleasure in the very best, equally.

That’s so vital, as a result of we all the time hear that wholesome merchandise, wellness merchandise—these are issues which may not in any other case be inexpensive to the typical shopper.

PN: You already know, in India rising up, there was the caste system. There have been 4 castes. After I got here to the U.S., I noticed the identical type of caste system prevailing on this class. I noticed movies on YouTube which might be actually, actually pathetic, speaking about Walmart clients. …

There was a complete web site, Folks of Walmart, the place they mocked folks purchasing there.

PN: There’s all the time folks like that in every single place, proper? It’s unlucky that anyone would demean them. Like, if I am going and store at a Greenback Tree or a Walmart or a 99-cent retailer, I’m doing it as a result of I really feel like I can’t afford, and I must make my ends meet. It doesn’t imply that I’m a crappy individual. I simply felt that by some means, anyone wants to consider that. It might be a drop within the ocean, however that’s OK. 

This text initially appeared within the September/October 2022 Situation of SUCCESS journal. Pictures courtesy of Puneet Nanda


Cassel is a Minneapolis-based author and editor, a co-owner of Racket MN, and a VHS collector.