Inform us about your self!
My identify is Jill Fondriest (she/her), and I’m the Workplace Supervisor at The Emily Program’s Columbus, Ohio outpatient web site. I’ve a Bachelor of Science in Accounting from the Urbana College Faculty of Enterprise. I began at The Heart for Balanced Residing in July 2016, and we turned The Emily Program in March 2020., So, I’ve been with the corporate for just a little over two years and dealing for purchasers with consuming issues for nearly six years. Initially, I labored with The Emily Program admissions crew (an AMAZING crew—I like and miss you all!) earlier than beginning in my present position as Workplace Supervisor in Might 2021.
Describe the profession path that led you to The Emily Program.
Previous to working at The Heart for Balanced Residing and The Emily Program, I used to be a guide working primarily with small companies and people on their taxes, effectivity, and customer support coaching. I moved to Columbus, determined to take a unique path, and located my entrance desk/billing place at The Heart for Balanced Residing. I had a number of roles throughout my time there. This gave me the chance to be taught rather a lot about consuming issues. My time doing fundraising and advertising and marketing occasions locally additionally confirmed me simply how little the general public is aware of about consuming issues. It additionally confirmed me how arduous our workers and purchasers work, what sorts of boundaries our purchasers face on prime of their consuming issues, and the way difficult these diseases could be to beat.
What motivates you to indicate up for work every day?
When purchasers are available for the primary time, the entrance desk is the primary contact they’ve once they stroll within the door. New purchasers are sometimes anxious and uncertain of what to anticipate. Seeing a shopper start to heat up, chat, really feel secure, and chuckle or smile as a result of they’re handled with compassion, kindness, and acceptance is my largest motivator. It motivates me not simply to indicate up, however to supply the sort of ambiance and repair that I might need for myself or my household.
What’s one thing you’re actually happy with?
Our Columbus crew, together with the outpatient and residential workers. There was a lot shifting and altering throughout this pandemic for everybody, however particularly for Columbus! We navigated the transition from The Heart for Balanced Residing to The Emily Program, a serious constructing building, settling into a brand new web site, and the addition of a residential facility! It hasn’t at all times been easy crusing, however everybody has labored actually arduous to make this all occur. Yay, Columbus!
What’s one factor most individuals don’t learn about you?
Halloween is my jam. I enhance, I set up Halloween costume contests, and I could or could not have a 12-foot skeleton and a 12-foot pumpkin-headed inferno monster that will probably be in my yard… It’s simply the most effective! Purchasers have at all times beloved coming in on Halloween and seeing what workers give you—and after two years in quarantine, this 12 months it’s ON.