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Inform us about your self!
My title is Jill Fondriest (she/her), and I’m the Workplace Supervisor at The Emily Program’s Columbus, Ohio outpatient website. I’ve a Bachelor of Science in Accounting from the Urbana College Faculty of Enterprise. I began at The Heart for Balanced Dwelling in July 2016, and we grew to become The Emily Program in March 2020., So, I’ve been with the corporate for a bit over two years and dealing for purchasers with consuming issues for nearly six years. Initially, I labored with The Emily Program admissions staff (an AMAZING staff—I am keen on and miss you all!) earlier than beginning in my present position as Workplace Supervisor in Might 2021.
Describe the profession path that led you to The Emily Program.
Previous to working at The Heart for Balanced Dwelling and The Emily Program, I used to be a advisor working primarily with small companies and people on their taxes, effectivity, and customer support coaching. I moved to Columbus, determined to take a unique path, and located my entrance desk/billing place at The Heart for Balanced Dwelling. I had a number of roles throughout my time there. This gave me the chance to study loads about consuming issues. My time doing fundraising and advertising occasions locally additionally confirmed me simply how little the general public is aware of about consuming issues. It additionally confirmed me how onerous our workers and purchasers work, what sorts of boundaries our purchasers face on high of their consuming issues, and the way difficult these sicknesses will be to beat.
What motivates you to point out up for work every day?
When purchasers are available in for the primary time, the entrance desk is the primary contact they’ve after they stroll within the door. New purchasers are sometimes anxious and not sure of what to anticipate. Seeing a shopper start to heat up, chat, really feel protected, and snigger or smile as a result of they’re handled with compassion, kindness, and acceptance is my largest motivator. It motivates me not simply to point out up, however to offer the sort of ambiance and repair that I might need for myself or my household.
What’s one thing you’re actually pleased with?
Our Columbus staff, together with the outpatient and residential workers. There was a lot shifting and altering throughout this pandemic for everybody, however particularly for Columbus! We navigated the transition from The Heart for Balanced Dwelling to The Emily Program, a significant constructing building, settling into a brand new website, and the addition of a residential facility! It hasn’t all the time been easy crusing, however everybody has labored actually onerous to make this all occur. Yay, Columbus!
What’s one factor most individuals don’t find out about you?
Halloween is my jam. I beautify, I arrange Halloween costume contests, and I could or might not have a 12-foot skeleton and a 12-foot pumpkin-headed inferno monster that can be in my yard… It’s simply one of the best! Shoppers have all the time liked coming in on Halloween and seeing what workers give you—and after two years in quarantine, this 12 months it’s ON.
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